GIENI offers related technical support all around the world, as well as excellent repair and logistics service on spare parts, for some free spare parts during warranty period, express charge is also covered by us.

After Sales Service

• 1. videos & manual book provided;
  2. online technique guidance provided;
  3. on site guidance available; 
  4. upgrade and maintenance for existing machine available;

Shipping:

• 1. All items will be shipped to buyer's confirmed address;

• 2. Items will be shipped within 15-30 business day as promised.
       
  Attention: customs tax or other fee will be covered by buyer.

Items Are Shipped By:

• 1. EXPRESS: DHL/EMS/FEDEX/TNT
       • Note: you will get tracking number after shipment confirmation, which you track it online
       • Parcels reach most of the countries within 7 to 20 business days. Delivery time depends on destination and other shipping companies, which may take up to 20 or 30 business days.
   2. SEA WAY
   3. AIR WAY